Privacy Policy

Welcome to Loretracker ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information when you use our mobile application and website (collectively, the "Service").

This Privacy Policy applies to all users of Loretracker, including those who access our Service through mobile devices, tablets, or web browsers.

Information You Provide

• Account Information: When you create an account, we collect your email address, username, and password.
• Profile Information: You may optionally provide a profile picture and display name.
• User-Generated Content: Reviews, ratings, comments, and other content you submit to the Service.
• Progress Data: Your reading/watching progress and status for tracked entries.
• Support Communications: Information you provide when contacting our support team.

Information Collected Automatically

• Device Information: Device type, operating system, and unique device identifiers.
• Usage Data: How you interact with the Service, including features used and time spent.
• Log Data: IP address, browser type, and access times.

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your account registration and manage your subscription
• Enable you to track your progress across media franchises
• Display your reviews, ratings, and comments to other users
• Send you service-related communications and updates
• Respond to your support requests and inquiries
• Detect, prevent, and address technical issues or abuse
• Comply with legal obligations

We share your information with the following third parties:

Service Providers

• Supabase: Authentication and database hosting
• RevenueCat: Subscription and payment processing
• Vercel: Web hosting and content delivery

Public Information

Your username, profile picture, reviews, ratings, and comments are visible to other users of the Service. Your progress data is private by default unless you choose to share it.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

Anonymized or aggregated data that cannot be used to identify you may be retained indefinitely for analytics and service improvement purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information through your account settings.
• Deletion: Delete your account and associated data through the app or by contacting us.
• Export: Request an export of your data in a portable format.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at support@loretracker.app.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure password hashing
• Regular security assessments
• Access controls limiting employee access to personal data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@loretracker.app and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: